A little help.
Welcome to Nook support.
For help with your personal cookbook, contact osuraperera@gmail.com.
Include your device type, app version, and a short description of what happened. If it concerns an account, write from the email used to sign in. Never send your password, payment-card details, or sign-in tokens.
I cannot sign in.
Use the same method and email you used to create your account. For email-and-password accounts, use “forgot password” on Nook’s login screen. If Google sign-in fails on Android, check your internet connection, Google Play services, and whether you have the latest Nook app.
My recipes appear to be missing.
Check that you are signed in to the original account and Google email. If the recipes are still missing, contact support before creating or deleting another account.
How do I cancel a subscription?
For Android, open Google Play → Payments & subscriptions → Subscriptions. For iOS, open device Settings → your Apple account → Subscriptions. Store billing is managed by Apple or Google. Deleting Nook or your Nook account does not cancel billing.
How do I delete my account or request my data?
Use account deletion instructions. For access, correction, export, or broader erasure requests, email support from your account email.
Is AI nutrition information exact?
No. Recipe extraction and nutrition estimates can contain errors. Check ingredients, quantities, allergens, and nutrition information against reliable sources before relying on them.